FREQUENTLY ASKED QUESTIONS (FAQS)
1. How long does the process take?
Final draft materials are typically delivered within two weeks.
2. What are my payment options?
Full payment is expected up-front through a credit card via the website's payment portal, Venmo, CashApp, or Paypal. A deposit plan is available upon request.
3. Should my resume have a really exciting design?
One of the more trendy things in the resume industry is creating a resume that has a really exciting design. An exciting design can include anything from a head-shot, statistical charts, various columns, etc. However, these designs do not perform well with ATS software and hiring managers, which is why I do not recommend using them. A simple yet effective format is still the best practice and industry standard.
4. I heard a resume should never be longer than a page, is that true?
The length of a resume depends solely on a person's experience. A recent college graduate with limited experience should probably stick to one page. A person who has been with the same company their entire career could probably stick to one page as well. However, someone with an extensive work and/or education history can move on to a second page without issue.
5. What if I feel like the final draft doesn't make sense to my career or industry?
Every resume order includes a free round of revisions. This round of revisions allows you to review your resume closely and provide me with any of your questions, thoughts, or concerns. After receiving these notes, I update the draft to reflect the changes. Throughout the entire process, I am here every step of the way to ensure you are comfortable with and have confidence in your new resume!
6. How can you guarantee ATS success for every job I apply to?
ATS keywords are an integral part of any resume, and are specific to the job posting, company, and industry. Every client that is interested in multiple positions or waiting for future opportunities to open, receives an ATS worksheet with tips and step-by-step instructions on how to easily update their new resume to include a specific job's ATS keywords.
7. What is your refund policy?
If you are unhappy with the final product, you have the right to request a refund within 30 days of the sale. Reach out via email for more information.